Mossel Bay Yachting Academy – Privacy Policy
Effective Date: 25 February 2025
1. Introduction
Mossel Bay Yachting Academy (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.
By accessing our website or enrolling in our courses, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following personal data:
Personal Information: Name, surname, date of birth, ID/passport number.
Contact Information: Phone number, email address, physical address.
Payment Information: Billing details for course enrollment (processed securely via third-party payment providers).
Course Information: Details of courses enrolled in, certification progress, and attendance.
Technical Data: IP address, browser type, device information, and website usage through cookies (see Section 7).
3. How We Collect Information
We collect your information in the following ways:
When you register for a course or service.
When you communicate with us via email, phone, or forms.
Automatically via cookies and similar tracking technologies on our website.
Through third-party partners (e.g., Navathome.com for online courses).
4. How We Use Your Information
We process your personal data to:
Register and manage your enrollment in maritime training programs.
Provide you with information, updates, and customer support.
Issue certificates and manage course completion records.
Process payments securely.
Comply with legal obligations and regulatory standards (e.g., SAMSA and RYA guidelines).
Improve our website and services through analytics.
5. Sharing Your Information
We do not sell or trade your personal data. We may share your information in the following cases:
Training Partners: With Navathome.com for the delivery of online courses, in accordance with their Privacy Policy.
Service Providers: Secure payment processors and shipping companies for course materials.
Legal Compliance: If required by law, government authorities, or regulatory bodies.
6. Data Protection and Security
We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes:
SSL encryption for data transmission.
Secure third-party payment gateways.
Restricted access to personal data only for authorized personnel.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to collect standard internet log information. We use them to:
Analyze website traffic and user behavior.
Personalize your browsing experience.
You can manage or disable cookies through your browser settings.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Course records and certifications: Retained for a minimum of 5 years.
Payment data: Retained as required by financial regulations.
Website analytics data: Retained for 12 months.
9. Your Rights
Under the Protection of Personal Information Act (POPIA) and General Data Protection Regulation (GDPR), you have the right to:
Access your personal data.
Request correction of inaccurate information.
Withdraw consent for marketing communications.
Request deletion of your data (subject to legal obligations).
To exercise these rights, please contact us via the details below.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., Navathome.com). We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised Effective Date.
12. Contact Us
For any questions or requests related to this Privacy Policy, please contact us at:
Mossel Bay Yachting Academy
1 Church st, Mossel Bay, 6500
Email: info@mosselbayyachting.com
Phone: +27 76 559 0545